VS-02

Every VIVE wheel is backed by a Limited Lifetime Structural Warranty for the original purchaser, subject to the published terms. It addresses qualifying material, manufacturing, and workmanship defects affecting structural integrity under normal and intended use.

Qualifying manufacturing, material, and workmanship defects, including structural failures attributable to production defects, may be covered. Each claim is reviewed using the published warranty terms and supporting evidence.

The published exclusions include impact, pothole, road hazard, curb and collision damage; improper installation or fitment; overloading or misuse; and normal cosmetic wear. See the full warranty for details and applicable rights.

The VIVE Owner Protection Program is separate from the Limited Lifetime Structural Warranty. Subject to eligibility and claim approval, it offers a discounted purchase of an equivalent replacement wheel after qualifying accidental damage. The discount is calculated from the applicable official regular retail price (MSRP), not the original transaction price. It is not insurance, cash reimbursement, or a guarantee of free replacement.

For approved claims, the replacement wheel discount schedule is: months 0–12 after original purchase: 45% off; months 13–24: 35% off; months 25–36: 25% off; months 37–48: 15% off; months 49–60: 5% off. Each discount is calculated using the official regular MSRP for the eligible equivalent replacement wheel in effect when the replacement quote is approved, regardless of the amount paid for the original order. The program is subject to applicable eligibility rules and published terms.